Your room will be ready from 3:00 p.m. If you arrive earlier, you’re welcome to start your holiday right away: enjoy our wellness area, relax in the wellness area Kristall Spa, and treat yourself to a light lunch from our midday buffet.
On your departure day, we invite you to continue enjoying all hotel facilities until the evening. Please vacate your room by 11:00 a.m. We’ll be happy to store your luggage in our depot, and you can collect a key for the changing rooms in the wellness area at reception. You’re also welcome to join us for the midday buffet before you leave.
Yes, the entire hotel is fully accessible, and two of our rooms are specially equipped for guests with disabilities.
Dogs are welcome, if you inform us upon booking. We charge € 30 per dog/night without food; one-time final cleaning fee: € 40.
Yes, dogs are welcome upon prior arrangement. Without food provision: €30 per dog per night plus a one-time cleaning fee of €40.
Cancellations are subject to the General Terms and Conditions for the Hotel Industry 2006. In the event of late arrival or early departure, the full room rate will be charged.
We accept cash, debit cards, Mastercard, Visa, Diners Club, and American Express.
We offer a range of categories based on size and comfort: Single rooms, Double rooms in the categories Classic, Comfort, Superior, and Deluxe and Family apartments, room combinations for families, and suites. Additionally, our room types vary in style, materials, and colour concept:
Main Building Rooms, Three-Lakes Rooms, Studio Rooms, Mountain Crystal Rooms, Stone Pine Rooms, and Bay Window Rooms. All rooms have been fully renovated within the last 10 years, offering consistent comfort and modern amenities. All bathrooms are newly designed.
Yes, we’re happy to serve drinks in your room for a surcharge of €7.50. Orders can be placed during the restaurant and bar opening hours. For food orders, a service fee of €12.50 applies. Meals can be ordered between 7:00–11:00 a.m., 12:30–3:00 p.m., and 6:30–9:00 p.m.
Hotel Hochschober has been a family and multi-generation hotel for decades. Facilities such as the KinderVilla, the large outdoor adventure playground, and the Youth Club ensure a pleasant atmosphere for guests with and without children. With loving childcare for all age groups and activities designed for the whole family, you can enjoy a holiday with your children, not from your children.
The following amenities are available free of charge: baby monitor, changing table, diaper bin, bottle warmer, baby carrier, all-terrain stroller, sled with backrest, baby bouncer, baby bed (Baby-Bay), high chair, baby bathtub, bibs, feeding spoons, and much more.
Yes, you can borrow games at the reception or in the Kindervilla.
Breakfast: from 7:30 to 11:00 a.m. If you are leaving early, you can order a packed lunch at the reception the day before. Lunch: from 12:30 to 3:00 p.m. Dinner: from 6:30 to 8:30 p.m.
External guests are very welcome to enjoy the 5-course dinner menu that is also prepared for our in-house guests. À-la-carte dishes are not available, but the choice of meals — classic, vegetarian, and vegan — is extensive.
The price for the full culinary experience is currently € 88 for adults and € 48 for children. For children, there is also a small menu with kid-friendly favorites and classics. These dishes are charged à la carte if the full menu is not selected.
There is no strict dress code for dinner at Hotel Hochschober, but we recommend smart casual attire. You’re welcome to dress up if you wish, but it’s not required — the atmosphere is relaxed yet stylish.
Swimwear and bathrobes are not permitted in the restaurants, library, or lounge areas. An exception is made for the See-Stube during the lunchtime buffet. Overall, the dress code is casual, neat, and comfortable.
Our reception is staffed daily from 7:00 a.m. to 10:00 p.m. You can settle your bill at any time during these hours.
After 10:00 p.m., a night attendant takes over to ensure the safety and comfort of our guests and staff, making regular rounds throughout the property and staying available for emergencies or special requests. At 5:00 a.m., the early maintenance shift takes over, followed by the morning reception team at 7:00 a.m.
Our guests can fish in Lake Turracher with a valid permit. Hotel Hochschober is one of only three exclusive leaseholders of the fishing waters in the lake. Between July and early September, we also offer introductory fishing sessions twice a week with our experienced fishermen. All necessary equipment is provided free of charge by the hotel.
Out of respect for all guests, mobile phones are not permitted in the public areas of our four-star superior hotel.
You can safely store and lock your bike in the Basecamp, located at the front of the building near the drinks station.
Absolutely, our tap water comes directly from the Turracher mountain springs — it’s pure, low in minerals, and excellent in taste, offering the highest drinking water quality.
There is a cash machine on the Turracher Höhe, located next to the restaurant K-Alm.
Have you noticed the round pins that our Hochschober “Agents with Talents” wear?
The pin not only represents their commitment and talent but also indicates how long they have been part of the Hochschober family.
A gold pin means the team member has been with us for 10 years or more. A silver pin represents at least 5 years of service. A bronze pin signifies at least 3 years of dedication at Hotel Hochschober.
Our Agents with Talents are attentive in every detail and always ready to delight. If you’d like to say thank you, the best way is to leave a cash tip, which goes directly to our team.
Yes, our hotel shop offers exclusive Hochschober signature products such as sweatshirts, hoodies, T-shirts, hats, umbrellas, rain capes, gloves, room fragrance “Green Tea & Pine”, soap and room spray in the same scent, herbal elixir spray, bath slippers, swimwear, plush toys, signature wines “KARMA” and the “Julia Sekt” sparkling wine selection (A-Nobis Muscat Brut or Rosé), as well as our “SeeLektion” and “Daniel’s” gin.
Yes, our housekeeping team will gladly wash and iron your laundry for a small fee. In addition, there are complimentary laundry facilities with a pre-dosed washing machine and dryer available on the third floor.
Right next to the hotel, you’ll find the valley station of the Panoramabahn (gondola and 6-seater chairlift). In summer, the Almbutler Advantage Card gives you free access to it.
Once at 1,900 m, a lovingly designed circular trail of about 1 km awaits you, featuring fun play and adventure stations, a viewing platform, deckchairs, and a sand playground. For a cozy stop with Alpine flair, visit the charming AlmZeitHütte. You can return either on foot via the hiking trail, by cable car, or with the thrilling Nocky Flitzer Alpine coaster – also included with the Butlercard!
Yes, you’ll find bathrobes in your room. If you arrive early, you can pick them up at the reception desk.
At Hochschober, you’ll find a diverse selection of saunas: a large panoramic infusion sauna with lake view, two Finnish saunas with lake view, a classic steam bath, the oriental mountain bath (Hamam), two textile steam baths with aromatic scents, and an infrared cabin. Temperatures range from a gentle 40°C in the steam baths to around 90°C in the dry saunas.
Yes, Day Spa visits are possible — however, only with advance reservation from Monday to Friday, outside of school holidays and weekends, depending on availability. Please contact our reservations team to check for open dates and any questions at urlaub@hochschober.com. The Day Spa rate is €140 per person and includes: Access to the breakfast buffet (7:30–11:00 a.m.), access to the lunch buffet (12:30–3:00 p.m.), use of all wellness facilities until 7:00 p.m.
At Hotel Hochschober, you’ll find a variety of unique swimming and relaxation areas: The See-Bad (25 x 10 m), an open lake system located directly in Lake Turracher, heated year-round to 28°C, chlorine-free, and filled with pure lake water. An indoor pool, three outdoor whirlpools (Felsenbad), a baby pool (Storchenteich) and an indoor warm-water indoor pool.
Yes, in the sauna area on lake level there is a cold plunge pool with temperatures between 12–15°C, ideal for cooling off after a sauna session. Guided cold bathing workshops are also offered there.
On request, we’ll gladly provide the following: Pillow menu (stone pine, neck, side-sleeper, and other options), humidifier, soft mattress topper or firm mattress base, hypoallergenic bedding, thin or thick duvet, wool blanket, and much more.
Your holiday price includes over 100 services:
Breakfast buffet, lunch buffet, 5-course dinner menu, access to the 5,000 m² wellness area, participation in all activities such as yoga, aqua fitness, and meditation, as well as in themed weeks, guided hikes, and excursions. The Butler Advantage Card in summer is also included. You can also borrow backpacks, hiking poles, rain gear, umbrellas, and much more.
You can take part in all activities from the weekly program for adults, children, and teens, as well as creative workshops, readings, and lectures. Enjoy a tea ceremony, borrow backpacks, hiking poles, rain gear, or umbrellas, and help yourself to snacks, fruit, and juices at the Jungbrunnen fountain or savour fine tea in the Teehaus. Bathrobes, slippers, spa bags, fitness equipment and training, Wi-Fi, laundry facilities, billiards, table tennis, DVD rentals, boats, pedalos, and stand-up paddleboards (SUPs) are also included.
In the spirit of sustainability, we do not provide disposable slippers in the rooms and kindly ask you to bring your own. Why? It helps reduce waste and protect the environment. Of course, spare pairs are available upon request at reception.
Yes, some areas are reserved for guests aged 12 and above, marked with a “12+” pictogram. These include the Chinaturm, the sauna area, the Hamam, and the Schlafsack area by the lake. All other spaces are open to guests under 12 as well.
In summer, the 37-meter-deep mountain lake reaches a maximum of 20°C (usually after a prolonged heatwave in August). On average, the water temperature in summer is around 15°C. In winter, it freezes over between mid-November and mid-May with a thick layer of ice. The open Hochschober bay remains ice-free and stays at about 4°C — perfect for ice bathing, guided through supervised sessions and workshops.
Our fitness room is near the Waldvilla and open daily from 7.00 a.m.
You can safely store your ski equipment in the base camp room. A boot dryer is available.
Yes, ski passes can be ordered and collected directly at the reception. The charge will be added to your total hotel bill.
You can use our network “Hotel-Hochschober” free of charge. The password is: hochschobern
Would you like to take a snack for a hike or a light meal for your journey home? We have prepared an order list for packed lunches and will be happy to prepare one for you with a little notice.
If you are departing before the official breakfast hours (before 7:30 a.m.), we will gladly prepare an early breakfast upon request. You can choose from hot drinks, sweet pastries, cold cuts and cheese, muesli, fruit, boiled eggs, and more.
Our night staff will be ready to serve you so that you can start your journey well-fed and refreshed.
Smoking is permitted in the covered area on the terrace in front of the hotel. Guests may also smoke in the cozy outdoor lounges and seating areas around the Hochschober. Ashtrays can be provided for use on balconies upon request.
The nearest general practitioner is Dr. Gassler in Patergassen, about 15 minutes away by car.
The closest hospitals — in Tamsweg, Villach, and Klagenfurt — can be reached within approximately 50–60 minutes. In emergencies, we contact the Johanniter Ambulance Service (based in Patergassen, 15 km away). There is also a helicopter rescue base, Alpin 1, just 15 km from the hotel, staffed during the winter season (December–April).
In addition, the hotel has a well-stocked in-house pharmacy, where common medications are available for purchase.
Yes, daily hotel tours are offered for new guests who would like to get an overview and orientation of the facilities. Please register for the tour at reception.
There is an ecumenical mountain church (Bergkirche) located on the peninsula of the Turracher See.
You can ask at reception for current service times. The nearest parish churches are Ebene Reichenau (Catholic), Turrach (Catholic), and Wiedweg (Protestant).
The reservation of specific rooms or floors cannot be guaranteed in our 4-star-superior hotel.
Your room features a minibar. The minibar consummation will be charged to your room bill.
The listed prices are subject to legal charges and taxes and may therefore change. If taxes or government charges are adjusted, Hotel Hochschober GesmbH reserves the right—and is obliged—to increase or decrease its rates accordingly.
The “from–to” price range refers to the displayed room category and provides an overview of the lowest rate during the off-season and the highest rate during peak season.
Rates are per person, per night, and include breakfast, lunch, dinner, and over 100 inclusive services. Prices do not include the local or overnight tax.
The room card also opens the main entrance door, which will be closed between 11.00 p.m. and 07.00 a.m.
Of course! For the perfect night’s sleep, we’ll gladly provide an alternative pillow, an extra blanket, or a different mattress/topper upon request. Choose from our pillow menu, which includes stone pine pillows, neck-support pillows, side-sleeper pillows, and many more.
Our well-stocked wine cellar and the modern wine cabinets in the vinotheque showcase the finest wines, with a strong focus on Austrian varieties. A representative selection from international winemakers is also available.
There are 116 rooms, sleeping a maximum of 200 adults and 80 children.
All rooms include: SAT flat-screen TV with radio, telephone and safe, thermos jug, umbrella, sewing kit, hot water bottle, scale, hairdryer, honey-based care products, bathrobe, and spa bag and complimentary Wi-Fi.
Many rooms and suites also feature docking stations for mobile devices, silent stone pine air purifiers for a restful sleep environment.
We use a dynamic pricing model, which adjusts according to occupancy of our rooms. This means that prices may increase closer to your desired travel dates. Booking early and in advance guarantees you the best available rate. The best-value periods in summer are June (outside long holiday weekends) and September,
while the most affordable times in winter are early December before Christmas and before Easter.
In our library “Wortreich”, you can choose from more than 4,000 books. Newspapers, magazines, and photo books are available in the hotel lobby. Children’s and young adult books can be found in the Kindervilla and Youth Club. Austrian and international daily newspapers are available at the beautiful Teehaus on the Mountain. In the base camp, you’ll also find hiking literature and guidebooks.
Yes. In our shop, you’ll find a wide range of popular Austrian and German magazines, as well as all major Austrian and leading German daily newspapers. If you prefer a specific publication, please let us know in advance, or have your subscription delivered directly to the hotel during your stay.
At the Teehaus in the Chinaturm, you’ll also find a selection of international newspapers and magazines.
Guests of our 4-star superior hotel in Carinthia can use the outdoor car park in front of the hotel free of charge. A parking space in our underground garage is available for €15 per night (limited spaces). For electric vehicles, there are six charging stations available for €0.60 per kWh. Charging cards can be obtained at reception.
